Our Privacy Policy

Gyanie operates the https://gyanie.com website and provides cloud based applications and servcies.

Information contained in this page is for the website visitors with regards to our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Gyanie website. This Privacy Policy does not apply to information that we process on behalf of our business/retail customers while providing the Gyanie AI platform/services to them. Our use of this information is governed by our agreements with such customers.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://gyanie.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. We use this data to provide, operate, and improve the Service and our business, as wells as to communicate with you about the Service, including by sending Service-related announcements, security alerts, and support and administrative messages.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We use it to personalize the Service, including remembering the devices from which you have previously logged in and remembering your selections and preferences as you navigate the Service.

Cookies

Cookies are small text files that websites store on user devices and that allow web servers to record users’ web browsing activities and remember their submissions, preferences, and login status as they navigate a site.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and to assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

Links to Other Sites

The Service may contain links to websites, mobile application, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we will immediately respond to take requisite action. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Data Retention and Storage

To enhance security measures and prevent fraud and abuse, the Service will store the email addresses of our users indefinitely. This practice is crucial for identifying and mitigating potential threats and ensuring the integrity of our service. The stored email addresses will be used exclusively for security-related purposes and service updates, and not for marketing or any unsolicited communication.

We understand the importance of minimizing data retention to protect user privacy. Users have the right to manage their data, including the deletion of non-essential information. To delete your non-essential data, you can utilize the tools provided within our service or contact us at hello@gyanie.com.